offers you a depth of expertise in all areas of our business: underwriting, risk management, claims and finance. You may contact us via email or by calling 502-895-6404:
Dr. Daniel L. Hafendorfer, MD, AAFP, ACPE    Founder and President Emeritus, CPLA LLC
President, CRRG, Inc.


Dr. Hafendorfer co-founded CARE Professional Liability Association in October 2003. He received his undergraduate degree and his medical degree from the University of Louisville. Dr. Hafendorfer practiced family medicine for over 30 years and is board certified by the American Academy of Family Medicine.


He began his insurance career as a medical advisor, with a particular interest in risk management. Dr. Hafendorfer has also served as a medical expert in the evaluation of medical liability claims.


Dr. Hafendorfer has served his community as a school board President, a charitable foundation President, a university housing corporation President, as Associate Professor at the University of Louisville School of Medicine as well as being active in the Boy Scouts and Little league baseball. He has authored a book about genealogy and has lectured for various pharmaceutical companies both in the US and internationally. Dr. Hafendorfer is married and has three sons.



Dr. Robert G. Pope, M.D.    Chairman of the Board


Dr. Pope is a seasoned medical professional with extensive experience in health care and health promotion strategies. Dr. Pope is presently a national Medical Director for Humana, working on special projects for the company. He has held a number of executive management positions with health benefit companies and managed health care organizations such as United Health Group, Blue Cross\Blue Shield of Kentucky and the Metropolitan Life Insurance Company. He began his career in medicine in 1978 as a general Internist and was in private practice for 10 years.


Dr. Pope has had responsibility for performance of medical management and quality improvement initiatives, actively participated in physician education and physician data sharing, and implemented strategies to improve the overall quality of care.


Dr. Pope is a graduate of the University of Kentucky and holds a Doctor of Medicine degree from the University of Louisville. He is Board Certified by the American Board of Internal Medicine.



Greg Cook, CA, CPA, ARM    President and CEO, CARE Professional Liability Association, LLC


Gregory Cook began his career as an auditor with PricewaterhouseCoopers and Grant Thornton. Subsequent to his years in audit, he spent over ten years in the formation and management of captive insurance companies first with Aon in the Bermuda captive industry and most recently with Risk Services, LLC where he served as a Vice-President. In that capacity he was responsible for oversight of their Vermont office which manages captive clients domiciled in a variety of onshore locations. He was the approved captive manager designee by the State of Vermont, is a Chartered Accountant (CA), a Certified Public Accountant (CPA), has completed the Associate in Risk Management (ARM) designation and is a 2012 MBA Candidate with Babson College.


Gregory has worked with a diversified group of single parent captives, admitted carriers, Risk Retention Groups and segregated cell facilities domiciled in Arizona, Montana, Bermuda, District of Columbia, Nevada, South Carolina and Vermont. His client base was predominantly in health care but spanned a variety of industries including transportation, auto warranty and long-term care. Responsibilities to these clients included application for licensure preparation, underwriting, quarterly and annual financial statement preparation and filings with the NAIC and regulatory agencies, regulatory compliance filings and serving as an officer and director on several Boards.



Jack Frye, CPCU, RPLU    Vice President, Marketing and Underwriting


Teresa Ragland    Vice President, Senior Underwriter


Patti Hafendorfer, MAT    Director of Business Affairs


Deborah Kozora    Director of Risk Management


Gloria Ray, ARM    Underwriter


Farrell Sheridan    Director, Sales and Marketing


Nikki Daberko    Underwriting Assistant


Keith Hafendorfer    Underwriting Assistant


Fred Smart    Claims Administration


Peggy Frye    Administrative Assistant


9300 Shelbyville Rd, Suite 204
Louisville, KY 40222
502.895.6404
Toll Free 866.749.2273